There are several ways to contact MEP Client Services:

• From within your AutoBid Estimating program, go to Help / Send Message to Technical Support.  

• From the help menu, go to:

  • Trimble AutoBid Mechanical users: Help / About AutoBid Mechanical.

  • Trimble AutoBid SheetMetal users: Help / About AutoBid SheetMetal

  • Click the Send an email to MEP Client Services for technical Support link. Note: You must have an email program installed on your computer to use this link.

• Send an email to [email protected].

Tip - To better assist you, make sure you describe the issue in as much detail as possible. You can also include a screenshot if desired. An MEP Client Services Representative will contact you as soon as possible.

• Call our toll-free number at 1-800-234-3758 for assistance.

Our MEP Client Services Representatives are available during regular business hours, Monday through Friday.